Landlord Success Agent (Internship)

Beroomers is looking for a capable, energetic and ambitious team player to integrate our Landlord Success Team. You will be part of a dynamic team responsible for providing the best possible experience to our landlords and increase their returns through Beroomers.

We are looking for you if you:

  • Studying Graduate
  • Have passion about customer service
  • Fluency in English and Spanish is required
  • Ability to Execute in a Multi-task context
  • Great attention to detail
  • Results-driven. You should be target-driven and have a sales personality
  • You have fantastic communication skills: usually you are the one introducing everyone around and making sure everyone is at ease
  • Resilience & Results Orientation. You keep pushing, trying new approaches and never give up, even under pressure

What we need:

You will be responsible to support our Landlords with their experience on Beroomers, by making their listing accurate, attractive and sellable ; helping them manage their bookings requests efficiently; providing support with any question they may have; giving them advice to increase the success of their listing on Beroomers; making inspiring them to find in Beroomers the perfect place for them on our site through the following:

  • Be able to sign an internship agreement with your school
  • Respond and follow up to inbound landlords requests via email and phone calls
  • Make outbound calls in order to increase the success rate of our landlords
  • Review the listings in order to ensure accurate and high quality information
  • Double check with landlords if needed and keep information of all our landlords updated
  • Identify and escalate priority issues, in order to avoid customer and operational impact
  • Understand seasonal trends and work within them to ensure maximum occupancy
  • Report on activity on a daily basis and be accountable for your contribution to the team's effort
  • Constantly identifying new way of improving the process to increase company sales

Nice-to-have

  • Portuguese, Italian or other european languages are a big plus
  • Internationally minded. Travelled the world? Interested in other cultures? You will communicate with hundreds of landlords from across the world on a daily basis, so that must sound appealing to you

What we offer:

  • Posibility to sign a contract after internship
  • Flexible work environment
  • Regular fun team events
  • Cozzy office and and sunny terrace
  • A passionate young team that is building something great
  • The chance to change the real state market in a growing start-up
  • Personal development programmes
  • Join a diverse bunch from over 10 different nationalities in a strong collaborative environment